See What Customers Are Saying

The most powerful validation of Axia's ethical reputation can be seen through the eyes of our customers. We’re proud to let our customers speak for our success.

“We felt like Axia was financially the best option for our business, and one of the biggest selling points was having a local representative based on Oahu to assist us. Having someone like Damon Perez that responds to questions and concerns promptly makes doing my job much easier. I have never had to call and wait on hold with someone that is not familiar with my business or my personal needs. The customer service that we receive from Axia is absolutely top-notch. It’s obvious to me that Axia understands the importance of providing great customer service!”

Tim York, Managing Partner, Haleiwa Joe’s Seafood Grill

“We chose to work with Axia because our payment environment needed an overhaul. Every financial system was different across our sales, service, and parts departments. Managing and understanding the overall financial status of our business was a bit messy, and we needed a solution. Enter Axia with a their TranSafe payment gateway to streamline everything and provide us with additional savings. I think one of my favorite parts of working with Axia’s solution is the ease of having one place to manage all of our payments across the entire dealership. Mike was instrumental in setting up multiple profiles for various departments and connected all the payment terminals so we could take payments seamlessly. It has changed the way we do business…for the better!”

Kelli Day, CFO, Victorville Motors

“I was initially drawn to Axia because of their reputation in the Santa Barbara area, the professionalism of their sales representative, and the fact that they could lower our processing rates. We switched over to Axia just before the holidays which is our busiest time of the year. Joseph Krueger, our Axia representative, made the transition quick and easy, and we were able to capitalize on the large savings during a high-traffic season.”

Ashely Krueger, Manager, Daniel Gibbings Jewelry

We chose to work with Axia because of their cost-saving processing rates and superior customer serviceOver the last decade, we have seen how our sales representativeMark Weatherfordand the entire Axia team conducts themselves with class and supports our business in many ways. Recently, they have been a valued partner as we navigate through the pandemic. I think one of my favorite parts of working with Axia is the promptness and high level of customer service that we receive when we have questions or challenges that need to be resolved.” 

Wil Brillinger, Founder and Owner,

“I chose to work with Axia because of the positive experience I have when working with our trusted Axia representative, Zac Ernst. Axia’s transparency and clear communication of their payment processing fees sets them apart from their competitors. Their reliability is incredible. We rarely encounter issues, and if we do, Zac helps us resolve the issue right away. Ultimately, working with Zac is my favorite part. We have a great relationship, and I know that I can trust him to help our business.”

Tony Eccher, Senior Director of Accounting and Financial Reporting, MediaAlpha

Axia Customer Reviews

We use a review aggregator to gather and present starred reviews from a variety of public sources, including Google, Facebook, the Better Business Bureau, and more. Feel free to browse and read genuine feedback about how we do business.