See What Customers Are Saying
The most powerful validation of Axia's ethical reputation can be seen through the eyes of our customers. We’re proud to let our customers speak for our success.
“I chose to work with Axia because of the positive experience I have when working with our trusted Axia representative, Zac Ernst. Axia’s transparency and clear communication of their payment processing fees sets them apart from their competitors. Their reliability is incredible. We rarely encounter issues, and if we do, Zac helps us resolve the issue right away. Ultimately, working with Zac is my favorite part. We have a great relationship, and I know that I can trust him to help our business.”
Tony Eccher, Senior Director of Accounting and Financial Reporting, MediaAlpha
“I was deep in a complicated business transition when Axia Representative, Teddy Elsenbaumer, first reached out to me. He was incredibly patient until I finally had time to connect with him. My company needed a product that would be simple for my staff to use and a payment processor that provided great customer service. Axia delivered just that. Their operating and reporting systems are user-friendly, making it easy to find transactions and issue refunds. I like that we can email customers a receipt directly from the system which saves us time. Upon set-up, Teddy held our hand though importing all our files, worked with programming to add a customized field to our system, and walked us through setting up our pin pad.”
Lila Rosier, Controller, Lodi Truck and Equipment
“We initially chose to work with Axia because our rep, Mike Johnson, showed us the savings opportunity that comes along with Level 3 processing. Collecting more data to get a better rate was so easy with Axia’s automated solution and everything was super easy to set up. And the service didn’t stop there. Mike helped us set up PCI-compliant network scanning and tested our terminals to ensure they worked before we rolled it out to other dealerships. Axia’s initial setup and implementation was seamless and better than anything I’ve experienced with other merchant service providers.”
Joe Meeker, Comptroller, Fremont Toyota
“Partnering with Axia for our merchant services has proved to be more beneficial than initially thought. Chad Hughes, and the rest of the Axia team have shown a level of care, expertise, and innovation with our processing that has exceeded our expectations. Working with Axia has also allowed our business to be nimble and stay in control of our revenue. As a result, we have reduced costs and improved our operating efficiencies. My favorite part about working with that Chad truly cares about our business and is consistently reviewing our account to make sure we have the products and services we need to thrill our customers.”
Eric Winston, CFO, AANW Holdings LLC
“When our clients began paying with credit cards more, it was essential that we analyzed our card acceptance fees for cost-saving opportunities. Our Axia Representative worked diligently to find efficiencies that better suited our business. Axia’s robust platform has given us the ability to manage new income revenue streams and accept direct reader contributions through our website. As we move into the future, the flexibility and reporting options Axia offers will help us grow. With a local and trusted partner like Axia, we can ensure our limited resources are being spent on the essentials and not on unnecessary business expenses.”
Brandi Rivera, Publisher, Santa Barbara Independent
Axia Customer Reviews
We use a review aggregator to gather and present starred reviews from a variety of public sources, including Google, Facebook, the Better Business Bureau, and more. Feel free to browse and read genuine feedback about how we do business.